Warranty Policy for Plumbing Projects by WPS Inc.
At WPS Inc., we are committed to providing high-quality plumbing services. Our warranty terms are designed to ensure your peace of mind and satisfaction with our work.
Small Plumbing Projects:
- Coverage: All small plumbing projects performed by WPS Inc. are covered under a 30-day warranty for both parts and labor.
- Parts Warranty: This warranty applies to parts provided by WPS Inc. If parts are supplied by the customer or a third party, they are not covered under our warranty.
- Labor Warranty: The labor performed by WPS Inc. is also covered under this 30-day warranty.
Medium and Large Plumbing Projects:
- Individual Warranty Terms: Each large plumbing project undertaken by WPS Inc. has its own set of warranty terms. These terms are specific to the scope and nature of the project.
- Discussion and Agreement: Warranty terms for large projects should be discussed in person with a WPS Inc. representative. It is important that these terms are clearly understood and agreed upon before the commencement of the project.
- Documentation: All agreed-upon warranty terms will be documented and indicated on the service orders for transparency and reference.
- Warranty Claims: To make a warranty claim, please contact us within the warranty period. Provide details of the issue and your original service order number.
- Exclusions: The warranty does not cover damages due to misuse, abuse, neglect, or modifications made after the completion of the project.
- Customer Satisfaction: Our goal is to ensure your satisfaction with our services. We will work diligently to address any issues covered under our warranty.
We appreciate your trust in WPS Inc. for your plumbing needs. Our team is dedicated to providing quality service and support, both during and after the completion of your project.